Terms and Conditions - WP MultiTech

— Introduction —

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) govern your use of the WP MultiTech website at wpmultitech.com and your engagement with any of our services. Please read these Terms carefully before using our website or engaging our services.

By accessing our website or agreeing to a project or service engagement with WP MultiTech, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

WP MultiTech is operated by AsapDev, headquartered in Lucknow, Uttar Pradesh, India. References to “WP MultiTech”, “we”, “us”, and “our” throughout these Terms refer to this business.

— Definitions —

2. Definitions

In these Terms, the following definitions apply:

“Client” or “you” refers to the individual or business entity that engages WP MultiTech for services
“Services” refers to any WordPress development, maintenance, support, integration, or related services provided by WP MultiTech
“Website” refers to wpmultitech.com and all pages and content contained within it
“Project” refers to a specific scope of work agreed between WP MultiTech and a client
“Deliverables” refers to the work products, files, code, designs, or other outputs produced by WP MultiTech as part of a project
“Agreement” refers to the combination of these Terms and any specific project proposal, statement of work, or service agreement agreed between WP MultiTech and a client

— Website Use —

3. Use of Our Website

3.1 Permitted Use

You are welcome to visit and use our website for lawful purposes. You may browse our content, contact us through the available channels, and learn about our services.

3.2 Prohibited Use

You agree not to use our website in any way that:

Violates any applicable local, national, or international law or regulation
Is fraudulent, misleading, or harmful
Transmits unsolicited commercial messages or spam
Attempts to gain unauthorised access to any part of the website or its underlying systems
Introduces malware, viruses, or other harmful code
Scrapes, harvests, or extracts data from the website without our express written consent
Impersonates WP MultiTech, its team members, or any other person or entity

3.3 Website Availability

We make every effort to keep our website accessible and up to date, but we do not guarantee that it will be available at all times or that it will be free from errors. We reserve the right to suspend or withdraw access to the website at any time without notice.

— Services —

4. Our Services

4.1 Scope of Services

WP MultiTech provides a range of WordPress-related services, including but not limited to: custom WordPress development, plugin development, WooCommerce store development, website maintenance, security services, CRM integrations, e-learning solutions, and ongoing support.

The specific scope of work for any project will be documented in a project proposal or statement of work, which forms part of the Agreement between the client and us.

4.2 Service Standards

We are committed to delivering all services with reasonable skill, care, and diligence. We will communicate regularly throughout the project and inform you promptly of any issues that may affect scope, timeline, or budget.

4.3 Client Responsibilities

To enable us to deliver our services effectively, you agree to:

Provide accurate and complete information about your requirements
Respond to our requests for feedback, approvals, or content promptly
Ensure that any materials, content, or data you provide do not infringe any third-party rights
Maintain up-to-date contact details and inform us of any changes
Pay for services as agreed in accordance with the payment terms

Delays caused by your failure to meet these responsibilities may affect project timelines and may result in additional charges.

4.4 Third-Party Services and Plugins

Many WordPress projects involve third-party plugins, themes, and platforms. While we take care in recommending and working with reputable third-party tools, we are not responsible for the performance, licensing terms, or changes made by third-party developers to their products after the completion of your project. We recommend that clients keep their WordPress installations and plugins updated and review the terms of any third-party tools they use.

— Fees and Payment —

5. Fees, Invoicing, and Payment

5.1 Pricing

Our service fees are agreed in writing before any work begins, either through a formal proposal, quotation, or service agreement. We do not begin work without a confirmed agreement on scope and pricing.

5.2 Payment Terms

Unless otherwise agreed in writing, our standard payment terms are as follows:

A deposit of 50% of the agreed project fee is required before work commences
The remaining balance is due upon completion of the project and before the transfer of deliverables or going live
For ongoing services (such as maintenance plans), fees are payable monthly in advance

Specific payment terms may be adjusted for larger projects and will be documented in the project agreement.

5.3 Late Payment

Where payment is not received by the agreed due date, we reserve the right to suspend work on your project until payment is received, apply a late payment charge of 2% per month on overdue amounts, and withhold delivery of completed work or access to hosted solutions until outstanding invoices are settled.

5.4 Expenses

Unless included in the project quote, any third-party costs incurred in the delivery of your project — such as premium plugin licences, hosting fees, stock photography, or domain registration — will be charged to you at cost.

— Intellectual Property —

6. Intellectual Property Rights

6.1 Client-Owned Deliverables

Upon receipt of full payment for a project, WP MultiTech assigns to the client all intellectual property rights in the bespoke deliverables created specifically for that project. This includes custom code, custom designs, and other original work produced exclusively for the client.

6.2 Pre-Existing and Third-Party Materials

WP MultiTech retains ownership of any pre-existing tools, frameworks, methodologies, or code libraries that are incorporated into your project. We grant you a non-exclusive, perpetual licence to use these within the context of your delivered project.

Third-party materials — such as WordPress itself, premium themes, plugins, or stock assets — remain subject to their own licences. Responsibility for maintaining appropriate licences for third-party tools rests with the client after project completion.

6.3 Portfolio Use

Unless you request otherwise in writing, WP MultiTech reserves the right to reference your project in our portfolio, case studies, and marketing materials. We will never share confidential business information without your consent.

6.4 Client Content

Any content, data, images, or materials you provide to us for use in your project remain your property. You grant us a licence to use these materials solely for the purpose of delivering the agreed services.

— Confidentiality —

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared in the course of the business relationship. This includes but is not limited to business strategies, technical specifications, pricing, and client data.

This obligation of confidentiality will continue for a period of three years following the end of the business relationship, unless the information enters the public domain through no fault of either party, or disclosure is required by law.

If you require a formal Non-Disclosure Agreement (NDA) before discussing your project in detail, we are happy to enter into one. Please request this before sharing sensitive information.

— Liability —

8. Limitation of Liability

8.1 General Limitation

To the fullest extent permitted by applicable law, WP MultiTech’s total liability to you for any claim arising out of or in connection with our services — whether in contract, tort, or otherwise — shall not exceed the total fees paid by you to WP MultiTech in the three months preceding the claim.

8.2 Exclusions

WP MultiTech shall not be liable for:

Loss of profits, revenue, or business
Loss of data or corruption of data
Loss of anticipated savings
Indirect, consequential, or special damages of any kind
Damage caused by third-party plugins, themes, or platforms
Security breaches or data loss resulting from your failure to follow our security recommendations
Downtime, errors, or failures caused by your hosting provider

8.3 No Guarantee of Results

While we apply our expertise and best efforts to every project, we do not guarantee specific business outcomes such as search engine rankings, conversion rates, revenue targets, or traffic increases. These outcomes depend on many factors outside our control.

— Warranties —

9. Warranties and Representations

WP MultiTech warrants that:

We have the right and authority to enter into an agreement with you and provide the services described
Our services will be delivered with reasonable skill and care
We will not knowingly incorporate any material that infringes a third party’s intellectual property rights

You warrant that:

You have the authority to enter into this agreement on behalf of yourself or your organisation
Any content, data, or materials you provide do not infringe any third-party rights
You will use our deliverables only for lawful purposes

— Termination —

10. Termination

10.1 Termination by You

You may terminate a project engagement at any time by providing written notice to info@wpmultitech.com. In the event of termination, you agree to pay for all work completed up to the date of termination, plus any non-recoverable expenses already incurred on your behalf.

Deposits are non-refundable where work has already commenced.

10.2 Termination by WP MultiTech

We reserve the right to suspend or terminate our services to you if:

You fail to pay any outstanding invoices within 30 days of the due date
You breach any material term of these Terms and fail to remedy the breach within 14 days of written notice
You behave in a way that is abusive, threatening, or otherwise unacceptable toward our team
We discover that the project involves activities that are illegal, unethical, or contrary to our values

10.3 Ongoing Plans

Either party may cancel an ongoing monthly service plan by providing 30 days’ written notice. Fees already paid for the current billing period are non-refundable.

— Dispute Resolution —

11. Dispute Resolution

We hope that any disagreements can be resolved informally through open communication. If you have a concern about our services, please contact us at info@wpmultitech.com in the first instance, and we will make every effort to resolve the matter quickly and fairly.

If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing any formal legal action.

These Terms and any disputes arising out of them shall be governed by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India.

— General Provisions —

12. General Provisions

12.1 Entire Agreement

These Terms, together with any project proposal, statement of work, or service agreement, constitute the entire agreement between WP MultiTech and the client with respect to the services provided and supersede all prior discussions, representations, or agreements.

12.2 Amendments

We reserve the right to update these Terms from time to time. Where changes are material, we will notify existing clients by email. Continued use of our services following notification of changes constitutes acceptance of the updated Terms.

12.3 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.

12.4 Waiver

Our failure to enforce any provision of these Terms on any particular occasion does not constitute a waiver of our right to enforce that provision in the future.

12.5 Force Majeure

Neither party shall be held liable for any failure or delay in performance caused by circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, power outages, internet disruptions, or other events of force majeure. The affected party shall notify the other as soon as reasonably practicable.

12.6 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. WP MultiTech may assign its rights and obligations to a successor business without your consent.

— Contact —

13. Contact Us — Legal Enquiries

If you have any questions about these Terms and Conditions or wish to discuss any aspect of our legal relationship, please contact us:

Email: info@wpmultitech.com
Phone: +91-8416860095
Address: Lucknow, Uttar Pradesh, India
Website: wpmultitech.com